Shipping, Returns, and Privacy Policy

Ultimate Bagger Free Shipping Offer

Free shipping is available for all products purchased from our website. We reserve the right to utilize the cheapest shipping method available for your order. Most orders ship via USPS Priority Mail which is 2-3 day transit within the United States, including Alaska and Hawaii. Empty sandbags typically ship UPS ground from our property in Las Vegas, NV. Rarely we are unable to ship to remote locations. If your order is deemed too remote to ship to, you will be fully refunded the next business day.

Alaska & Hawaii: The Ultimate Bagger makes every effort to ship sandbags to all Americans, including those living in Alaska and Hawaii. For free shipping, we utilize USPS Priority Mail flat rate shipping. Many of our products (especially larger packs of empty bags) are too bulky to fit inside of flat-rate boxes, and must be shipped via parcel carrier (UPS, FedEx). These bulky orders to Alaska and Hawaii will require additional shipping charges. Our customer service staff will call with your shipping quote, at which point a customer may elect to cancel the order for a full refund, or pay for the added shipping cost. expedited shipping, or may choose our Free Shipping option (see above).

Returns Policy

Unused empty sandbags may be returned with a valid Return Authorization Number (RAN). To obtain a RAN please call our office at (800) 550-1235. Items returned will be eligible for a refund amounting to their order total minus a 10% handling fee and any cost to originally ship the product. Additionally, customers are responsible for the return shipping of the product. We do not provide return shipping labels. Sales of all filled sandbags are final - returns of filled sandbags are not accepted.

If a product is returned for manufacturing or shipping error, customers may elect for a full refund with no additional expense or free replacement. Customers have 30 days to request a return from the date their order delivers. Return requests beyond 30 days from product delivery will not be accepted. No Exceptions.

Undeliverable and Unauthorized Returns

Products that are returned marked "Undeliverable" will be destroyed and no refund or replacement provided. This also applies to any shipments that have been refused. Please ensure a valid address is provided at checkout to prevent your products from being returned marked "undeliverable". If a customer uses a different address for UPS and USPS, please provide both shipping locations when selecting free shipping. You can clarify how to ship in the comments of your order, ie: "if shipping via the post office, please ship to...". This policy also applies to returns without a valid Return Authorization Number.

For additional information or questions regarding our shipping policy, or for a rush shipping quote please call us at (800) 550-1235.

Privacy Policy

SITE HOSTING

Our site is hosted by Yahoo! Store. Yahoo/Aabaco Small Business hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

What information do we collect? We collect information necessary to process your online order, including but not limited to, your name, home and/or business address, email, IP address, and phone number. Credit card information used on our website is not retained.

How do we collect information? Our information is collected via the online checkout process and/or customer inquiry fields within our website. Google Analytics also collects visitor information relative to their location and browsing experience on our site.

How do we use the information? Information provided by our customers during checkout is used to facilitate payment and shipment of online orders. This information is also used to study market trends and help shape our sales and marketing strategy. All customer information is held in strict confidence. We do not sell or share any personal information provided to us by our customers. Additionally, we do not use personal customer information for mail/email marketing of any kind.

How do we protect the information? - All information on our website is protected with 128 bit encryption, and held to full industry standards for ecommerce security.

Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.

This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

ANALYTICS AND VIDEO HOSTING

We use Google analytics to better understand how our visitors find our site and actions they may take with our content. Also, we may connect to YouTube (a Google property) and Google Web Fonts to improve the appearance and load time of our site.

You can learn more about the data collected and how you may be affected by visiting Google's Terms of Use and Privacy Policy.

At times, we may also utilize Hotjar, a powerful tool that reveals the online behavior and voice of your users. By combining both Analysis and Feedback tools, Hotjar gives you the 'big picture' of how to improve your site's user experience and performance/conversion rates. To learn more about Hotjar, visit their privacy policy.

SOCIAL MEDIA

Our website uses AddThis to make it convenient for visitors to share information about our site on Facebook, Twitter, Pinterest and other social media pages.

INFORMATION WE COLLECT ON OUR VISITORS

Unless you specifically contact us by email or submitting an online form on our site, we do not track, collect or share any data that personally identifies an individual (such as a name, email address or billing information), or other data which can be reasonably linked to such information.

If you initiate contact with us, we will respond to your questions or comments if requested or we feel is appropriate and you may receive future marketing or information from us. However, you have complete control over whether or not you wish to receive any correspondence from us. If you request that we do not contact you, we will make every effort to comply with your request.

We fully attempt to comply with all applicable laws and regulations relating to the collection of information from our visitors.

All orders are fulfilled by Sandbag Store LLC, and as such shall abide by their existing Shipping, Returns, and Privacy Policies:

Privacy Policy This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

How The Sandbag Store handles your personal information and any tracking of your activity on our web site. The trust and faith of our web site visitors is of utmost importance to us. We do our very best to treat you with the privacy, fairness and respect you deserve.

If you have any questions, please don't hesitate to contact us. We are strong believers in straight-forward and honest communication.

Please note: Links listed below lead to other web sites (GoDaddy, Google, The Guardian and others). We have every reason to believe that these are reputable companies that provide accurate information.

To the best of our knowledge, the following are instances where your information is being used.

Updated: 10/15/2019

INFORMATION WE COLLECT ON OUR VISITORS

Unless you specifically contact us by email or submitting an online form on our site, we do not track, collect or share any data that personally identifies an individual (such as a name, email address or billing information), or other data which can be reasonably linked to such information.

If you initiate contact with us, we will respond to your questions or comments if requested or we feel is appropriate and you may receive future marketing or information from us. However, you have complete control over whether or not you wish to receive any correspondence from us. If you request that we do not contact you, we will make every effort to comply with your request.

We fully attempt to comply with all applicable laws and regulations relating to the collection of information from our visitors.

SITE HOSTING

Our site is hosted by Yahoo! Store. Yahoo/Aabaco Small Business hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

What information do we collect? We collect information necessary to process your online order, including but not limited to, your name, home and/or business address, email, IP address, and phone number. Credit card information used on our website is not retained.

How do we collect information? Our information is collected via the online checkout process and/or customer inquiry fields within our website. Google Analytics also collects visitor information relative to their location and browsing experience on our site.

How do we use the information? Information provided by our customers during checkout is used to facilitate payment and shipment of online orders. This information is also used to study market trends and help shape our sales and marketing strategy. All customer information is held in strict confidence. We do not sell or share any personal information provided to us by our customers. Additionally, we do not use personal customer information for mail/email marketing of any kind.

How do we protect the information? - All information on our website is protected with 128 bit encryption, and held to full industry standards for ecommerce security.

Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.

ANALYTICS AND VIDEO HOSTING

We use Google analytics to better understand how our visitors find our site and actions they may take with our content. Also, we may connect to YouTube (a Google property) and Google Web Fonts to improve the appearance and load time of our site.

You can learn more about the data collected and how you may be affected by visiting Google's Terms of Use and Privacy Policy.

At times, we may also utilize Hotjar, a powerful tool that reveals the online behavior and voice of your users. By combining both Analysis and Feedback tools, Hotjar gives you the 'big picture' of how to improve your site's user experience and performance/conversion rates. To learn more about Hotjar, visit their privacy policy.

SOCIAL MEDIA

Our website uses AddThis to make it convenient for visitors to share information about our site on Facebook, Twitter, Pinterest and other social media pages. To learn more, visit the AddThis privacy policy.

OUR CONTACT INFORMATION

The Sandbag Store 2752 Abels Ln, Las Vegas, NV 89115 Toll Free: 800-550-1235 Fax: (702) 202-3820